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ACT Care Packages

ACT Care is a software installation provided to you so that with regularly scheduled maintenance your workstations and servers will run at their best performance levels, as well as monitoring of your device(s).

 

  • Needed maintenance will eliminate old unused system data that can slow down your computers
  • ACT Care will keep your computers up to date
  • Alerts the ACT team to know when there may be a problem coming, sometimes well before it happens which often will prevent you from losing your ability to use your computer.

 

Remote Maintenance & Monitoring (RMM) is a great tool that provides benefits as part of your ACT Care Monthly Protection Plan. We will help you select from three options (Gold, Silver, or Bronze) that will provide the best solution for you.

BRONZE

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SILVER

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GOLD

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Provides real time monitoring of networks for IT management
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Allows fast, safe and secure access to network devices for IT support
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An automated report will be sent identifying network health
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Allows controlled "push" of updates including remote computers
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Group distribution of new applications or remote deployment of software rather than individually
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Allows us to "push" updates for commonly used software
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This feature allows engineers to solve many issues proactively
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Windows 10 upgrades are different from updates. This feature allows us to deploy upgrades 2 times per year
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Allows for most automated, scheduled software applications
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Discussion regarding the health of your network including budget forecasting
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Highly rated antivirus program installed and continuously updated
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Daily monitoring of "in house" backups
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Microsoft Apps for Business incl: Access, Word, Excel, Power Point, One Note, Outlook, Publisher
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Additional applications Microsoft offers: One Drive, Sharepoint, Teams locally installed for each user
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Secure daily online back up of files and data
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No charge for labor for support of vendor warranties