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IT SYSTEMS ENGINEER

 

We seek a full-time IT Systems Engineer, a technical and strategic position within our company. This position is responsible for the administration, technical support, maintenance, and configuration of servers to support clients’ units in day-to-day operations. 

 

DUTIES AND RESPONSIBILITIES (Other duties may be assigned). 

  • Administration of corporate networks, including Active Directory and Group Policy.
  • Administers and maintains servers, desktop/laptop computers, printers, routers, switches, firewalls, and smartphones and can install any upgrades necessary.
  • Project management as needed. 
  • Direct user interaction: analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. 
  • Ensure completeness and integrity of data backup systems.
  • Implement and maintain security tools: firewalls, anti-virus protection on servers and workstations, intrusion detection systems, and disaster recovery plans. 
  • Troubleshoot any server-related problems, and prioritize and communicate server problems as necessary.
  • Ensures proper user licensure to remain compliant.
  • Maintain administration of MS O365, DNS, and Email 
  • Provide end-user support with MS Windows operating systems and peripherals.
  • Install and support new users, new workstations, laptops, and servers and support desktop-level users.
  • Installation and maintenance of virtualization software (VMWare, vSphere, Hyper-V).
  • Documentation of necessary information for the client and for the company. 
  • Entering time and expenses as they occur. 

 

REQUIRED SKILLS

  • Outstanding interpersonal and communication skills.
  • Network design and implementation, performance, and tuning.
  • Management skills include problem-solving abilities, strategic planning, quality coordination, multi-tasking, and technical understanding.
  • Good organizational and workflow skills with attention to detail.
  • Experience with Fortigate, MS Windows, and Office 365.
  • Be able to work independently as well as with a team and have strong client skills.
  • Can escalate service/project issues that cannot be completed within the agreed service level.
  • Adaptability and technical awareness: the ability to match resources to technical issues, research, and development where required. 

 

EDUCATION and/or EXPERIENCE

An Associate’s degree or equivalent from a two-year college or technical school with server administration experience and/or training; or an equivalent combination of education and experience of five years.

 

Well-qualified candidates should email a resume, cover letter, and salary history to info@actsystemsltd.com. ACT Systems is an equal-opportunity employer.

“Yes, we want to provide technology solutions for your needs but we also want to be that company which honestly values you, appreciates the opportunity to work with you and along the way have fun and enjoy working with each other.”