IT SYSTEMS ENGINEER

We seek a full-time IT Systems Engineer, a technical and strategic position within our company. This position is responsible for the administration, technical support, maintenance, and configuration of servers to support clients’ units in day-to-day operations. 

DUTIES AND RESPONSIBILITIES (Other duties may be assigned). 

• Administration of corporate networks, including Firewalls, Switches, and Wireless Access Points.
• Administers and maintains servers, desktop/laptop computers, printers, and smartphones and can install any upgrades necessary.
• Project management as needed. 
• Direct user interaction: analyzing workflow, access, information, and security requirements.
• Design, deploy and ensure completeness and integrity of data backup systems.
• Implement and maintain security tools: Anti-virus protection on servers and workstations, intrusion detection systems.
• Assist in designing and creating Disaster Recovery Plans and Business Continuity Plans.
• Troubleshoot any server-related problems, prioritize, and communicate server problems as necessary.
• Ensures proper user licensure to remain compliant.
• Maintain administration of MS O365, DNS, and Email 
• Provide end-user support with MS Windows operating systems and peripherals.
• Install and support new users, new workstations, laptops, servers, and desktop-level users.
• Installation and maintenance of virtualization software (VMWare and Hyper-V).
• Documentation of necessary information for the client and the company. 
• Entering time and expenses as they occur.

REQUIRED SKILLS

• Outstanding interpersonal and communication skills.
• Network design and implementation, performance, security, and tuning.
• Management skills include problem-solving abilities, strategic planning, quality coordination, multi-tasking, and technical understanding.
• Good organizational and workflow skills with attention to detail.
• Work independently and with a team and have strong client skills.
• Can escalate service/project issues that cannot be completed within the agreed service level.
• Adaptability and technical awareness: matching resources to technical issues, research, and development where required. 
• Love of Data Systems and desire to better yourself by experimenting with developing environments and new technologies, allowing learning and adaptation within changing technologies and environments.

PREFERRED SKILLS

• Experience with Fortigate, MS Windows, MS Windows Server
• Experience with Ubiquity Unifi Systems
• Experience with Microsoft 365 Exchange, Teams, Sharepoint, OneDrive, and Azure
• Experience with Synology Storage Systems.

EDUCATION and/or EXPERIENCE

An Associate’s degree or equivalent from a two-year college or technical school with server administration experience and/or training or an equivalent combination of education and experience of five years.

Well-qualified candidates should email a resume, cover letter, and salary history to [email protected]. ACT Systems is an equal opportunity employer.